SERVICES

IT Services manages the University's central information technology infrastructure and provides hundreds of services and applications for use in academic and business activities.

Support is provided in five layers:

  • Participation and client-focused leadership in institutional IT planning, including strategies for data center expansion, centrally managed storage and backup, and business continuity and disaster recovery.
  • Applications and services for departments and end-users, from email and calendaring, to wireless connectivity and web authentication, to Windows and Linux server hosting — all supported by a front-line help desk, contract-support consultants, online self-help, and training.
  • Applications and services that support other campus service providers, including the help desk, change management, and network registration systems.
  • A communications and collaboration infrastructure robust enough to support advanced network, voice, and web-based services.
  • Leading ecard technology and business constructing, and charging its daily works.

 

Our Mission:

To facilitate the use of the latest information and communication technology in our University's teaching, learning, research and administration

  • To provide an excellent network environment that facilitates the access and exchange of information.
  • To put innovation in our technology transfer to assist the University in her mission.
  • To enable our staff and students to use our computer and network resources effectively and efficiently.
  • To aim to provide the best quality IT service in ShangHai as well as in the global perspective.

 

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